Who we are
Forecourt Eye Limited is a company limited by shares registered in England under company number 09485398 whose registered office is at MANOR HOUSE, 35 ST. THOMAS’S ROAD, CHORLEY, LANCASHIRE, ENGLAND, PR7 1HP
Our Data Protection Manager can be contacted by emailing email@example.com.
We operate under the Data Protection Act 2018 incorporating the General Data Protection Regulations (referred to below as the DPA).
Definitions used in this notice:
No Means of Payment:
Members of the public who disclose to the forecourt operator they have no means of payment for the fuel they have drawn.
Civil Drive Off:
Members of the public that have already drawn fuel then enter the operators store but made no attempt to (or inadvertently forgot) to pay for their fuel.
Criminal Drive Off:
Members of the public who made no attempt whatsoever to pay for the fuel drawn and are therefore reasonably suspected of carrying out an unlawful act.
HOW WE PROCESS PERSONAL DATA
The data we process is different depending on who you are:
Forecourt Eye Users: Employees of Forecourt Operators who subscribe to the Forecourt Eye service
Subjects of Interest (SOIs): Individuals reasonably suspected of carrying out unlawful acts who have been uploaded to Forecourt Eye
Members of the public: Individuals who have provided their details as part of a No Means of Payment incident.
General enquiries: Individuals who contact us through our website or by phone for more information
We retain data for 90 days post payment to enable identification of repeat offenders
We retain data for 2 years for all unpaid debts.
If you complete a form on our website requesting information or call us we will retain that data and use it to follow up with you.
We will retain your email address and name for marketing purposes if you have opted into this service, but this will not be shared with any other organisations.
You can opt out of marketing emails at any time and request us to delete your information at any time by completing a subject access request.
Your e-mails to us may be monitored for quality control purposes.
We DO NOT record phone calls in order to protect payment data, which can be provided over the phone.
Changes to the privacy notice
From time to time we may amend the way in which we process personal data. This may lead to changes in how we collect and/or use your personal information.